Patient Surveys

Patient surveys help gauge satisfaction & discharge readiness

Surveys are a leading indicator of patient satisfaction scores and provide a proactive means to improve a patient’s perception before they leave the hospital. Your hospital can quickly respond to a patient’s concerns as well as proactively measure quality and satisfaction initiatives like nighttime quietness, communication with clinical staff and nutrition satisfaction. When a patient responds to a survey question in a predetermined way like giving a negative response to a question, eVideon will send a message to the appropriate staff member for service recovery. Your team can build reports to glean actionable data to address quality issues and create new programs.

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