eVideon HELLO Video Visiting Solution

HELLO is a video chat solution specifically for healthcare.

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Contact-Free Interaction

Oftentimes, whether due to isolation status or simply being far from home, patients can’t have their loved ones come to visit. But the comfort of talking with and seeing friends and loved ones is still so important to ease patient anxiety and provide an excellent patient experience. With eVideon HELLO, patients can use their own devices or a hospital borrowed device to “visit” with friends and family. Patients can connect one-on-one or in a group video chat.

Your Branding

Patients will be greeted with the warmth and familiarity of your hospital, your logo, your colors, and your imagery. HELLO’s user interface will be customized to be unmistakably yours across multiple sites and throughout your organization.

Fully Cloud-Based and Flexible

eVideon manages your solution completely and in a cloud-based environment. No additional IT resources needed. Because it’s web-based, HELLO can run on any device or operating system, so there’s no need to invest in specific hardware.

No Downloads

Patients can video chat with loved ones easily and seamlessly. eVideon HELLO does not require any software downloads.

No Logins

Patients don’t have to create accounts or remember login information. HELLO provides instant connection without the hassle of third-party software.

No Tech Support Needed

Allow nurses to focus on providing care, not tech support. HELLO is so easy to use, the days of helping patients with Facetime and Zoom are over.

Testimonial Image

“We feel a great sense of relief having access to this virtual solution, especially because it doesn’t require downloads and account setups. This aspect has made it much easier for patients to use, giving them much needed comfort, reduced stress, and better morale.”

Aiyana Johnson, MSW, MPH

Chief Care Experience Officer

Frequently asked questions

What makes HELLO better than Zoom or Skype?

HELLO does not require any account creation, usernames, passwords, or downloads. Patients can use it instantly, and their loved ones on the "other end" do not need to worry about downloading software or creating accounts either. HELLO meets HIPAA requirements, does not require extensive IT involvement or maintenance, and does not require care teams to spend extra time helping patients use the solution. HELLO is custom branded to your hospital with your logo, colors, and imagery, and the solution can be deployed in as little as 24 hours so your patients an say HELLO right away.

How can a patient start a visit with their own cell phone?

A patient can scan a QR code (availalbe from their TV or via a hospital printout) or visit your hospital's unique website to start a visit. They do not have to download anything or create any accounts/logins.

How do patients sign up for an account?

Patients do not need to sign up for any accounts or remember any logins or passwords. HELLO is available via a shortcut, link, or QR code for patients to access from any device with a modern web browser.

How long does implementation take?

HELLO does not require traditional "implementation" and can be deployed in 24 hours, completely remotely. Patients can use their own devices or loaned hospital devices to connect. We can provide a hardware quote if you would like to purchase tablets for use with HELLO.

What is the HELLO early adopter program?

The HELLO early adopter program allows a limited number of hospitals and healthcare systems to be the first group to use HELLO with their patients at an introductory rate. The hsopitals/health systems selected for the early adopter program will be valued partners with eVideon as we work to fine tune the product and prioritize upcoming features and releases. We want to collect feedback from real end users and clinicians to make HELLO the best it can be. As such, early adopters will have the opportunity to provide product enhancement suggestions and will have a direct impact on the product as we prepare for widespread release. If you would like to be considered for the early adopter program, please complete this form and someone from our team will reach out to you within 48 business hours.

How long will the Early Adopter Program be accepting new registrants?

We anticipate the Early Adopter Program to run through June, but may adjust based on market demand and scheduled feature enhancements. If you would like to be considered for the early adopter program, please complete the form below.

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The first virtual visit solution built for inpatient hospital stays
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