eVideon HELLO is designed specifically for healthcare and meets HIPAA requirements.
Oftentimes, whether due to isolation status or simply being far from home, patients can’t have their loved ones come to visit. But the comfort of talking with and seeing friends and loved ones is still so important to ease patient anxiety and provide an excellent patient experience. With eVideon HELLO, patients can use their own devices or a hospital borrowed device to “visit” with friends and family. Patients can connect one-on-one or in a group video chat.
Patients will be greeted with the warmth and familiarity of your hospital, your logo, your colors, and your imagery. HELLO’s user interface will be customized to be unmistakably yours across multiple sites and throughout your organization.
Nothing to Download
With eVideon HELLO, patients can video chat with loved ones easily and seamlessly. eVideon HELLO does not require any software downloads. Patients use a hospital-provided tablet or simply scan a QR code or follow a simple instruction sheet to use their own device to quickly connect and start a video chat session.
Patients don’t have to create accounts or remember login information. HELLO provides instant connection without the hassle of third-party software. Furthermore, HELLO is designed with all end users in mind. The interface is clean and simple, so patients of any age or ability can easily connect with their loved ones.
Fully Cloud-Based and Flexible
eVideon manages your solution completely and in a cloud-based environment. No additional IT resources needed. Because it’s web-based, HELLO can run on any device or operating system, so there’s no need to invest in specific hardware.
There are three ways for patients to say "HELLO:"
HELLO brings family, friends, and even clinical expertise to the patient bedside via video.
HDTV offers your patients and families distraction, entertainment, and relaxation options.
Movies on demand allows patients and families to see first-run movies at their convenience.
Patient-specific education videos help patients better understand their condition, treatment & medication.
Relaxation videos combine the beauty of nature with musical compositions, providing patients with a sense of calm.
Patients and families can order meals, snacks and guest trays from the patient’s bedside.
Service requests are routed directly to appropriate staff members to bypass unnecessary staff involvement.
Gauge patient satisfaction and readiness for discharge with service recovery using interactive patient surveys.
After a patient survey, eVideon sends a message to a staff member, so they can quickly address issues.
Visitors and patients can view information like maps, cafeteria hours, menus and chapel information.
Your hospital can select the languages it would like to present on its patient interfaces.
Hearing impaired patients can enjoy the television and movie experience with closed captioning.
Seniors can see larger fonts/buttons while kids can view fun graphics and a pediatric health library.
Soothing sounds like static, fan, waves or a forest drown out hospital noises, so patients can rest.
Music is healing -- patients and families can enjoy listening to their favorite music and radio apps.
Patients can easily stay connected and in touch with the outside world through Internet access.
The plug and play device for interactive gaming systems allows patients to play games on their TV.
Reduce readmissions and medication mishaps by allowing patients to fill prescriptions before discharge.
eVideon allows a patient to easily talk with doctors, family and friends through their TV.
Easily broadcast hospital events like chapel services or special events to patients right in their rooms.
Your patients can fully access their television through a pillow speaker at their bedside.
To keep patients comfortable, eVideon can integrate with environmental controls for lights and shades.
Post-video assessments confirm a patient’s understanding of the materials and reinforce main points of their care.