Northwell Health selects Vibe Health by eVideon to Accelerate Digital Transformation

Interactive patient experience platform advances health system’s 'Hospital Room of the Future' vision

GRAND RAPIDS, MI – July 12, 2022 (PR Web) – eVideon, a leader in interactive patient engagement and digital workflow solutions, announces a new partnership with Northwell Health, the largest healthcare provider and private employer in the state of New York. Recognized for the third year in a row as one of Fortune’s 100Best Companies to Work For®, Northwell Health is committed to leveraging innovation to raise the standard of care and elevate the experience for their patients, families, workforce, and communities.

Through this partnership, Northwell will start using eVideon’s Vibe Health platform at North Shore University Hospital in Q4 of this year. North Shore University Hospital is a level one trauma center that serves as the primary teaching hospital for the Donald & Barbara Zucker School of Medicine at Hofstra/Northwell. Using Vibe Health Engage TV and Vibe Health Insight digital whiteboard, the platform will integrate with the hospital’s electronic medical record (EMR) to provide a uniquely personalized experience to patients and their loved ones throughout their stay while also streamlining clinical workflow to enhance the clinician experience.

“Creating an interactive future state that improves information access, simplifies clinical workflows, and personalizes the care experience is a priority at Northwell Health,” said Sven Gierlinger, SVP and Chief Experience Officer at Northwell Health. “We are excited to partner with Vibe Health by eVideon to propel forward our vision for the ‘Hospital Room of the Future’ which provides a common access point to the information, entertainment, concierge, environmental, and educational needs of our patients and their loved ones while in the hospital.”

By partnering with eVideon, Northwell Health is giving patients, families, and clinicians a modern, tech-enabled experience that promotes continuous innovation and supports the goals and priorities of the health system. The Vibe Health platform will integrate with other installed technology to create an immersive and inclusive care environment. Via the smart TV, patients can access best-in-class entertainment as well as educational content tailored to their individual preferences, age, condition, and language. Further, patients can submit requests for items or services to appropriate departments, bypassing the nurse call button and allowing nursing staff to focus on clinical care.

“Northwell Health’s unwavering dedication to creating personalized, seamless experiences is evident and exciting,” said Jeff Fallon, CEO at eVideon. “We are thrilled to be their chosen partner to advance their vision and help them continue to raise the bar for both patient and staff experience through our industry-leading smart room technology platform.”

About eVideon

eVideon is the trusted partner to leading hospitals and health systems who are redefining the care experience for patients, families, and clinicians. The Vibe Health software platform uses smart room technology to streamline clinical workflow and transform the patient room into an immersive environment. The platform integrates with the hospital’s EMR and other installed technologies to display accurate, real-time information via the in-room Smart TV, digital whiteboard, digital door sign, and bedside tablet. With automated service requests, education assignments and documentation, the Vibe Health platform streamlines clinical workflow and reduces the technology burden on clinicians. Customizable features such as in-room surveys and video chat amplify the voice of the patient and enable hospital leaders to perform real-time service recovery. Find out why top-ranked hospitals are choosing eVideon:

About Northwell Health

Northwell Health is New York State’s largest health care provider and private employer, with 21 hospitals, 850 outpatient facilities and more than 12,000 affiliated physicians. We care for over two million people annually in the New York metro area and beyond, thanks to philanthropic support from our communities. Our79,000 employees – 18,900 nurses and 4,900 employed doctors, including members of Northwell Health Physician Partners – are working to change health care for the better. We’re making breakthroughs in medicine at the Feinstein Institutes for Medical Research. We're training the next generation of medical professionals at the visionary Donald and Barbara Zucker School of Medicine at Hofstra/Northwell and the Hofstra Northwell School of Nursing and Physician Assistant Studies. For information on our more than 100 medical specialties, visit and follow us @NorthwellHealth on Facebook, Twitter, Instagram and LinkedIn.