Grand Rapids, MI – September 23, 2019 - eVideon Health continues to gain momentum in the patient experience market with the appointment of Andy Figallo as their new Vice President of Client Success.
eVideon has already made significant organizational strides in its vision to be a leader in patient experience technology - They appointed an advisory board of industry thought leaders, appointed Jeff Fallon as Chief Executive Officer, and expanded support staff. Adding Figallo further differentiates eVideon in the market and bolsters their commitment to customer service and client success.
Figallo’s combination of experience in the healthcare provider and technology space gives him a unique perspective and understanding of how to incorporate patient facing technology into various healthcare settings. Figallo previously launched a content company specifically designed for interactive patient care, which led to leadership roles with companies like Patient Point (formerly Healthy Advice) and GetWellNetwork, as well as a seat on eVideon’s advisory board.
“I am genuinely excited to be joining the eVideon team. It was apparent, as a member of the advisory board, that eVideon is poised to make a significant impact on the industry. They’ve built a foundation of strong relationships with healthcare organizations that lead the industry in patient experience, augmented by technology, and realized in outcomes,” said Figallo.
Jeff Fallon, CEO of eVideon, added, “Andy brings great patient experience expertise to eVideon and will join our leadership team immediately. He’s been a leader in many facets of transformation through technology with highly innovative solutions and collaborated with amazing provider organizations. eVideon is proud of our reputation for outstanding customer service and pleased that Andy has joined us to accelerate our client success even as we scale.”
eVideon digitizes hospitals with a suite of bedside engagement systems, TV, digital signage, and other interactive displays. Patients enjoy the convenience of self-service at the bedside with access to meal ordering, entertainment, education, hospital services, and more while staff enjoy streamlined, paperless workflows. Interactive surveys and patient feedback help patients communicate needs and help hospitals respond to those needs quickly. The platform leverages integrations with EHRs, building management systems, food service systems, real-time location systems, and more. Data analytics provide valuable insights into patient behaviors and pain points, letting hospitals improve service and outcomes. Learn more at www.evideon.com.