Grand Rapids, MI., January 7, 2019. The beginning of August saw the opening of the newest VA hospital in Aurora, CO. The Rocky Mountain Regional VA Medical Center, part of the VA Eastern Colorado Health Care System, is a modern, high-tech facility with an unprecedented focus on providing value based care to all their Veterans. A large part of that focus is on improving the patient experience (PX) for outpatient, inpatient and long-term residents.
The hospital chose to partner with eVideon to provide an interactive patient system to ensure that the Veteran experience was engaging from day one. A major priority for opening day was to have the eVideon PX Platform up and running - to provide education, entertainment and other engagement services.
Ready Day One
This goal was met and the eVideon PX Platform welcomed patients with a personalized experience directly on their bedside televisions. The eVideon system provides entertainment, and engages patients in their own care plan by allowing the clinical staff to “prescribe” educational videos specific to a patient’s diagnosis.
Getting the Message Out
The VA also installed eVideon’s Digital Signage Solution on a number of its public facing TVs, throughout the hospital, to provide helpful and consistent messaging across the campus. These digital signs relay information on services and events, and in one case, created enough sound to solve a privacy issue at one check-in station of the Emergency Department.
“Giving veterans a voice in their own care is an exciting aspect of the patient experience,” states Spencer Draper, eVideon’s Clinical Solutions Director, and a Veteran. “The VA will be using this system to let Veterans provide feedback on a number of things. That is important.”
To fulfill our mission of “Transforming PX!,” eVideon partners with hospitals and other healthcare providers to provide the latest in interactive Patient Experience (PX) interface technology and education.
With a focus on Partner-Driven innovation, eVideon designs custom systems that engage, educate and entertain patients and visitors, while simultaneously providing powerful data gathering and analytics tools that enhance, rather than replace, current workflows.
eVideon’s PX Platform integrates with a variety of software systems and hospital applications to centralize and deliver interactive patient communications, personalized patient education, real-time surveys, food service and more.
About The VA Eastern Colorado Health Care System
The VA Eastern Colorado Healthcare System's specialized personal care epitomizes excellence in health care. Through a unique combination of medical center-based and local community-focused medicine, they bring innovative and leading-edge care to Veterans throughout the region.
The Rocky Mountain Regional VA Medical Center is a welcomed step forward in meeting the increased health care needs of today's Veteran population. This new facility replaces the Denver facility of 670,000 square feet with a new state of the art campus of approximately 1.2 million square feet on 31 acres, providing many new services to Veterans.