Grand Rapids, MI. - June 3, 2021 - eVideon, a leader in interactive patient engagement and digital workflow solutions, today announced they will host a webinar to share results from a recently completed case study in partnership with Spectrum Health. The webinar, entitled Connecting Isolated Patients Without Endless Tech Troubleshooting will be held on Wednesday, June 30, 2021 at 2:00pm EDT.

The webinar will highlight lessons learned from deploying a new video chat solution during the COVID-19 pandemic after cumbersome attempts to use commercially available solutions (such as Zoom, Teams, or Skype). Furthermore, as the teams continue to collect usage data, the webinar will provide updated information about ongoing usage, even as vaccinations become more widely available.

Attendees will learn about:

  • The struggles Spectrum Health and other hospitals/health systems faced in trying to connect isolated patients with loved ones throughout the COVID-19pandemic
  • How Spectrum Health was able to increase connections by approximately148% while alleviating burden on nursing staff
  • Why video chat solutions remain popular for patients regardless of isolation status
  • “What’s new” since the project launched in December 2020

“We had always wanted to develop a video visitor solution for hospitalized patients,” said Jeff Fallon, eVideon CEO. “But when the pandemic hit, we knew there was no time to waste. We couldn’t be more pleased with how our partnership with Spectrum Health has resulted in so many patients making connections and feeling less alone.”

“Beyond COVID-19, it’s really helped us to connect with people who aren’t physically close by,” said Amanda Knuth, manager of quality, safety, and experience at Spectrum Health. “Patients can connect with family and friends across the country. Making that connection to a loved one that they usually wouldn’t have during their hospital stay has made an otherwise difficult hospital stay a bit brighter.”

Hospital executives, nurses, clinicians, media outlets, and all who are passionate about transforming the healthcare experience are invited to attend.

Webinar registration is open. Register here.

You can also get the case study here.

About eVideon

eVideon digitizes hospitals with a suite of bedside engagement systems, TV, digital signage, and other interactive displays. Patients enjoy the convenience of self-service at the bedside with access to meal ordering, entertainment, education, hospital services, and more while staff enjoy streamlined, paperless workflows. Interactive surveys and patient feedback help patients communicate needs and help hospitals respond to those needs quickly. The platform leverages integrations with EHRs, building management systems, food service systems, real-time location systems, and more. Data analytics provide valuable insights into patient behaviors and pain points, letting hospitals improve service and outcomes. Learn more at

About Spectrum Health

Spectrum Health System is a not-for-profit, integrated health system headquartered in Grand Rapids, Michigan. Providing comprehensive medical services throughout Michigan across 14 hospitals and 150 ambulatory sites and telehealth offerings, Spectrum Health has been committed to improving the health and wellness of their communities for 24 years. Learn more at