HELLO video chat helps hospital patients stay connected to loved ones

Spectrum Health recognized the need to connect isolated patients with their loved ones throughout the COVID-19 pandemic. After trying commercially available solutions (like Zoom, Teams, and Skype), they found nursing staff spent too much time troubleshooting tech and walking patients through creating accounts, and not enough time providing care. They switched to HELLO and increased connections by 148%. 


Download the case study to learn how they did it, why patients and care teams love connecting with HELLO, and how Spectrum Health will continue to leverage video chat beyond the COVID-19 pandemic.



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