Reduce Readmissions

Impacting outcomes with patient education and engagement.

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eVideon Helps Prevent Readmissions

Did you know that more than a quarter of readmissions of Medicare patients who were discharged within 30 days were preventable? 

Readmissions impact everyone involved – from caregivers to the clinical team – but they’re especially difficult for patients who have to return to the hospital after going home. Value Based Purchasing means readmissions can also be costly, since hospital reimbursements are evaluated by how they perform on HCAHPS.

Preventable readmissions range from patients not knowing who to contact if they have questions or missing appointments, to patients not filling prescriptions. Another factor affecting readmissions is that forty-three percent of Americans have difficulty comprehending written instructions for their care.

When information is delivered in an understandable format, like videos, it can make an impact in lowering readmittance rates and costs. eVideon helps the patient and their family understand what they need to do and gives them more control over their health.

Patients are Engaged and Educated

Research shows that when patients are engaged in the care, it helps reduce readmissions and improve outcomes. With eVideon, patients view educational, age-appropriate narrative videos they can relate to at their convenience. Afterwards, patients take a short assessment to reinforce the content.

Nurses Easily Track Patient Progress

Patients are automatically assigned infection prevention videos, medication education and discharge preparation videos. Video education can be paused, rewound or fast-forwarded; it also tracks where the patient left off and gives them an indication of which videos they have watched. Progress is automatically documented in the patient’s EHR, so nurses can track the patient’s progress, identifying opportunities for teach back.

More Time for Patient Care

Since patient education and discharge preparation, interactive surveys, service requests, meal ordering and pain management are all automated with eVideon, less time is needed for administrative tasks and more time is created for patient care. eVideon also involves caregivers and families in the process, so they are better prepared to ask questions when they meet with the doctor.

Increase Medication Compliance

With First Fill prescription, patients can fill their prescription before discharge through the hospital’s outpatient pharmacy. It’s convenient, plus it gives patients the opportunity to ask the pharmacist questions. Hospitals are ensured that the first 30-days of medications are filled, increasing medication compliance and reducing readmissions.

I Understand My Care

Hospitals using eVideon score far above national average for patients understanding their care.

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