Patient interactive technology tools, if executed correctly, assist in increasing patients’ satisfaction, and create patient empowerment, all while decreasing the nursing burden. With the right technology, there are ways to give patients some of the controls related to non-nursing tasks like requesting ice chips or pastoral care and giving them access to their health data. Patient-facing technology can remove communication barriers efficiently and effectively. Interactive patient care also builds a larger patient care team. Interactive patient technology like in-room patient television, tablet, personal smart phone, and other digital displays can all be configured to provide key services and prioritizes patient needs while taking the burden off the nurse.
Read the full article in HIT Consultant here.