Opportunity:

We are seeking a Systems Administrator who will systematically improve, monitor and maintain eVideon’s on-prem and cloud based IT infrastructure. In this role, you will provide technical support and maintenance for local and remote staff. Throughout all work, you are responsible for proactively understanding, implementing and complying with our security standards and initiatives. While your primary responsibilities are on our IT infrastructure, you will also provide engineering support towards product development working with Development, QA, Product Management and Partner Success teams.

Responsibilities:

How you will contribute:

  • User account and related device management
  • Manage, monitor and maintain: IT incident, problem and change tickets, Backups, OS and application patching, Asset management, System logs, Security applications, Network infrastructure
  • Security: monitor/response, testing, remediation, pen-tests
  • Linux: CentOS/RHEL servers via CLI
  • AWS: EC2, VPC, S3
  • Network: Switches, VLANs, ACLs, Security
  • End user training
  • Maintain documentation
  • On-call support
Qualifications:

Qualifications

  • Prior work experience in similar role
  • 3+ years of IT server and network support/administration experience, including but not limited to: Linux and Windows server/workstation administration, Network management, Device management
  • Demonstrate attention to detail
  • Firewall and VPN experience (Cisco preferred)
  • Excellent analytical, interpersonal, decision making and organizational skills
  • Excellent verbal communication and customer service skills
  • Complex problem solving and troubleshooting skills
  • Ability to work independently and with a team
  • Enthusiasm in learning new technologies
  • Ability to learn quickly in a high pace, challenging environment

Preferred Experience (3+ years)

  • Linux and Windows server/workstation administration
  • Network management
  • Device management

Requirements

LANGUAGE ABILITY: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to document work, write reports, and business correspondence. Ability to effectively present information and respond to questions from groups of co-workers, managers, clients, and customers.

REASONING ABILITY: Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. Computer Skills: To perform this job successfully, an individual should have knowledge of word processing software; spreadsheet software; design tools; and basic scripting.

WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. 

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and use a computer keyboard. The employee is frequently required to talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision.

The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.

Perks

Salary + Stock Options
Competitive salaries with top-notch benefits, plus every employee receives stock options
Flexibility
Work from home or collaborate with awesome co-workers in our high-tech Grand Rapids office, steps away from local breweries
Company Sponsored Health Insurance
‍Company provided health insurance available
Startup Culture
Take your ideas from concept to production, and watch how they improve health care
Work-Life Balance
Unlimited vacation policy to unwind, reconnect and support employee wellness
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