Implementation Project Manager

Plans and coordinates activities to ensure that goals or objectives are accomplished within a prescribed time frame, budget and billing parameters. Activities include but are not limited to client implementations, product enhancement, support, and releases. Analyzes and evaluates application systems design; ensures related system control procedures are designed, developed, implemented, and maintained; assists with the development of information security polices, controls, and procedures.

• Identifies project scope; coordinates with management or others to identify goals, time frame, and allotment of resources.
• Develops and manages project plans including but not limited to goals, strategy, requirements, possible risks, budget, and resource requirements.
• Dialogs with team members, internal and external customers, and client representatives to review timelines, resource requirements, application requirements, and tasks; meets face-to-face with clients as needed.
• Provides reports on project status and additional documentation on projects and action items as needed.
• Identifies, reports, and plans resolution of all project risks and issues.
• Establishes, modifies, implements, and monitors systems and procedures to enhance timely and efficient workflow. 
• Manages project transitions between functional groups and project phases.
• Designs, develops, evaluates, and integrates computer systems and networks to maintain system security within customer environments.
• Assists with defining, promoting, and administering information security policies and practices.
• Understand the company’s technology direction and continually evolves security and other related policies and practices applicable to technology changes.
• Performs other related duties as assigned by management.

• Bachelor’s degree (B.S.) or equivalent in related field
• Three years’ experience in a project management or equivalent in healthcare technology
• Excellent written and oral communication skills
• Superior team building skills.
• Ability to work with all levels of management, both internally and externally
• Experience working directly with client resources, either internally or externally
• Strong organizational, problem-solving, and analytical skills
• Ability to direct and recommend cost-effective, creative solutions.
• Ability to manage priorities and workflow.
• Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm.
• Acute attention to detail
• Demonstrated ability to plan and organize projects.
• Proven ability to handle multiple projects and meet deadlines.
• Experience and understanding of information security technologies and products and their  practical applications is preferred.
• Working knowledge of computer operating systems and networking technologies.
• Ability to work independently and as a member of various teams and committees.
• Good judgement with the ability to make timely and sound decisions.
• Ability to work on complex projects with general direction and minimal guidance.
• Ability to effectively present information and respond to questions.
• Must be able to speak, read, write, and understand the primary language(s) used in the workplace.

COMPETENCIES:

• Analytical--Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data; Designs work flows and procedures.
• Problem Solving--Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics. 
• Project Management--Develops project plans; Coordinates projects; Communicates changes and progress; Completes projects on time and budget; Manages project team activities. 
• Customer Service--Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
• Change Management—Develops workable implementation plans; Communicates changes effectively; Builds commitment and overcomes resistance; Prepares and supports those affected by change; Monitors transition and evaluates results. 
• Innovation--Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas; Presents ideas and information in a manner that gets others' attention. ‍
• Quality Management--Looks for ways to improve and promote quality.