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Increase Patient Satisfaction

Meeting Expectations

Patients expect more from today’s healthcare facilities. The benefits of the eVideon Interactive Patient TV System transcend entertainment and education.  The eVideon system helps enhance staff productivity and increase patients’ feelings of wellness and control over circumstances at a time when they may feel helpless and dependent. With more and more patients expecting healthcare facilities to provide interactive options similar to what they enjoy at home, the eVideon system will help make your hospital the first choice among patients and physicians.

Find Ways to Make a Difference

eVideon enhances the reputation of a healthcare facility as well as the facility’s patient satisfaction scores by enhancing the patient experience. From high definition digital TV to DVD-quality new release movies, video games and music, eVideon provides patients with a wealth of entertainment choices on demand as well as a means to access meal selection and hospitality services. It helps facilities cost-effectively create a patient experience that adapts to a patient’s individuality and caters to the patient’s needs.

And the difference shows!

Surveys of patient who have used eVideon indicate

  • 93% of patients surveyed said the interactive TV system (eVideon) met or exceeded their expectations
  • 85% of patients surveyed said eVideon made their hospital stay more pleasant
  • When asked “Have you told family or friends about your positive experience with the TV system?”, 74% of patients answered YES
  • 85% of patients surveyed said that the TV system enhanced their visitors’ experience
  • More than half of all patients surveyed felt their visitors stayed longer because of eVideon!

When patients make an unexpected trip to a healthcare facility, eVideon can be a bright spot in a bad day. And it’s the unexpected visits that often impact which facility patients and their visitors choose for their next visit. So when seeking a better way to increase patient satisfaction and draw more business, remember to reinforce the feeling that your facility is a soft place to fall when life throws patients unexpected complications. Your patients expect more – more comfort, more control and more capabilities.