eVideon and the Helen DeVos Children’s Hospital

Helen Devos Children's Hospital - an eVideon Customer

Project Highlights:

  • Optimal Solutions’ interactive patient TV system, called eVideon Healthcare, is featured throughout the new Helen DeVos Children’s Hospital in Grand Rapids, Michigan.
  • The eVideon Healthcare system uses computer network IP protocol technology to provide patients and families with instant access to on-demand movies and TV channels in more than 200 patient rooms and reception areas throughout the newly constructed facility.
  • In choosing the eVideon Healthcare system, the hospital has implemented the only end-to-end IP-based system available on the market.  Spectrum Health plans to extend the system from the Helen DeVos Children’s Hospital to the Spectrum Health Medical Center and Blodgett Hospital.

Complete system capabilities:

  • eVideon Healthcare is designed to help physicians and hospitals meet the ongoing demands of patient education while a patient is in the facility and, just as importantly, to access the information when a patient returns home.
  • Patient education features can be added that include videos tailored to a patient’s condition and diagnosis.  The system integrates into the hospital’s electronic medical records software, identifying relevant information to assist with video selection.
  • eVideon Healthcare provides up-to-the-minute evaluation tools for the physician. The use of survey/tracking options by the hospital can provide progress tracking and an assessment of patient comprehension. This feature ties into the physician and hospital goals of managing a patient’s disease and/or treatment through patient education and prevention.
  • The system offers added efficiencies, allowing patients to communicate with ancillary services such as the cafeteria to order food or the physical plant to adjust room temperatures.
  • eVideon Healthcare is considered a “green” technology choice, as it uses approximately 10 percent of the energy of its competitors’ products and doesn’t require individual computers in each room to manage content delivery.

The eVideon technology:

  • eVideon Healthcare combines standardized network protocols and software designs to create a 100 percent IP-based system that delivers high-quality media content.
  • eVideon Healthcare is scalable, allowing it to meet the changing needs of a hospital without great cost or infrastructure improvements.
  • The system seamlessly integrates with existing data networking infrastructure and technologies, allowing the hospital to configure and support the system within the context of regular IT operations.
  • Non-technical staff, such as nurses, can administer the day-to-day operation of the system in all locations through a web-based management tool, allowing them to customize available content and information menus.